CareResponse reads every visit note your team writes. Falls, missed medications, signs of distress — they reach the right person by phone, within seconds. Not buried in a feed.
CareResponse sits quietly behind the visit notes your team already writes — listening for the things that need someone's attention now.
Direct integrations with PASS and Birdie today — new notes stream in live. Using something else? Upload a CSV from your care planner and we'll still catch what matters.
Start from our safeguarding library — falls, medication, skin integrity, mood — or build your own. Choose who hears about what, and how.
When a note matches, the on-call manager gets a voice call. Family or GP get an SMS. Everything's logged for your next CQC inspection.
Falls, medication concerns, skin integrity, mood and wellbeing, missed visits, infection signs, emergencies — pre-built and CQC-aligned.
Phones get answered. Emails don't. High-severity alerts ring the on-call manager. SMS is automatic fallback if they don't pick up.
Every alert, every notification, every keyword match. Export to CSV or PDF in one click — formatted for inspection day.
Family hears about their loved one. GP gets the medical concerns. Safeguarding lead gets the serious ones. Each person, their own filter.
Families don't need a 3am text about a low-mood note. Set quiet hours per stakeholder. Genuine emergencies always go through.
“No falls today” shouldn't trigger a falls alert. CareResponse handles negations natively — fewer false alarms, more trusted alerts.
This is the same engine that runs in production. Write what one of your carers might write — or use a sample below. We'll show you what would have fired.
Most safeguarding failures aren't missed notes — they're missed timing. CareResponse gives you the audit trail that proves the response was fast, traceable, and routed to the right person.
Note logged → rule matched → call placed → answered. Every step, to the second.
Filter by client, severity, or date range. CSV and PDF formatted to CQC reporting expectations.
All notes and alerts stored in UK data centres. GDPR-compliant by design.
14 days free. No credit card. We'll help you connect your care planner and tune your first rules.